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Troubleshooting

Type of telephone

CARDIO can communicate with Touch-Tone telephones only.

Central monitoring station

When activating the account:

1. check the “Monitoring” menu in Advance configuration if the monitoring station’s telephone

number has been entered as well as the protocol used and the customer’s code;

2. check also alarm codes in the “Alarm code” menu in Advance configuration.

NOTE: If only one of the above data is not entered correctly, the monitoring station will be unable to

monitor the home

CARDIO cannot take the telephone line

1. check if telephone numbers have been entered in the Telephone Configuration menu;

2. if the telephone network seems fine, change CARDIO.

Important noises when using a telephone

These noises could come from two different sources:

• from CARDIO’s power supply if it is overloaded;

• from a noise running in the Earth ground (green wire):

1. Disconnect the ground wire and check if the noise is still here;

2. if yes, remove loads from CARDIO’s central controller;

3. if not, localize the source of this noise and reconnect the green wire.

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